- If you purchased an item and didn’t receive it, please log on to http://secondlife.com/ and look at your transaction history. Find the purchase details of the lost item. Copy and paste this information into a ticket opened in the support page. The lost item will be replaced as soon as possible once this information has been received.
- PXL Creations does not refund or re-send lost inventory items. If you have lost inventory items, you need to open a ticket directly with the Linden Lab Support site: https://secondlife.com/my/support/index.php?new_ticket=true